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Practical insights, fresh research, relevant case studies, and hard-won lessons from the work we do with leaders and organizations
Is AI Ready for Your Business?
Your customers are already using AI to solve their problems. But does AI know how to use your business as part of the solution?
The Last Mile of AI: Connecting Main Street to the Mainstream
As more customers start with AI chatbots instead of traditional search, being found is no longer enough—businesses must also be actionable inside those conversations. Competitors that can complete orders, confirm inventory, or schedule services through an AI agent create less friction and capture a growing share of a market projected to reach hundreds of billions in the U.S. alone by 2030.
How Distributors Can Find the Right Solutions in the Age of AI
Distributors face growing operational complexity, from inventory mismatches and inaccurate product catalogs to inefficient quoting, poorly structured orders, labor shortages, and an overwhelming number of AI solutions.
The challenge is not simply choosing new technology, but determining which problems matter most, understanding how work flows through the organization, and identifying whether the real gap lies in technology, process, or adoption.